This page (together with the documents referred to on it) tells you the terms and conditions on which SulfoStrength /Sweet Silvia Iv LTD/ supply to you any of the products listed on our Website, ordered via phone or by email.
Please read these Terms and conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms and Conditions.
You may print a copy of these terms and conditions for future reference.
If you have any questions on this, please contact us via Email: info@sulfostrength.com
We have the right to revise and amend these terms and conditions from time to time without notice.
“Retail” and “Corporate” buyers should refer to their individual contracts, where these terms may have been varied. To the extent their individual contract terms conflict with the terms specified here, the contract terms will take precedence.
All Website content is protected by copyright. You may not otherwise reproduce, modify, copy, or distribute or use for commercial purposes any of the materials or content on www.sulfostrength.com without written permission from us.
This document contains the following definitions used throughout:
Terminology
Meaning
“SulfoStrength”, “we”, “us” or “our” – Sweet Silvia Iv Ltd (as applicable).
This Document Our Website Terms & Conditions.
Personal Data Personal data are any information which is related to an identified or identifiable natural person.
Site / Website SulfoStrength: www.sulfostrength.com
Contract
Contract for the sale and purchase of the goods which is binding on both parties.
Content Content owned by us.
Terms and Conditions The standard terms and conditions of sale set out in This Document.
Working Days The hours between 09:00am and 17:00pm, Monday to Friday, excluding Saturdays, Sundays and bank holidays.
Ratings and Reviews Reviews on the Site.
Sweet Silvia Iv LTD is the main trading company and is a company registered in Bulgaria.
Sweet Silvia Iv LTD
VAT number BG201231777
Address: 6, Beli izvor STR., Blagoevgrad, 2700 Blagoevgrad, BULGARIA
– Email: info@sulfostrength.com
By placing an order with us, you warrant that:
You are legally capable of entering into binding contracts; and
You are at least 18 years old.
Please note that this does not mean that your order has been accepted and does not form a binding contract. Your order constitutes an offer to us to buy products from us. All orders are subject to acceptance by us. We will notify you where products may not be available. Your order is accepted, and a contract is formed between SulfoStrength and you when the products are made available to you.
Your contract with us will relate only to those products not notified as out of stock. We will not be obliged to supply any other products which may have been part of your order until the products are available. We reserve the right, at our discretion, not to accept any offer at any time before it has been accepted. Should we refuse your order we will notify you as soon as reasonably possible.
Contracts for the purchase of products through our Site will be governed by Bulgarian and European Union Law. Any dispute arising from, or related to, such contracts shall be subject to the non-exclusive jurisdiction of the courts of Bulgaria.
You agree to indemnify and hold us, our subsidiaries, and affiliates, and our respective officers, agents, partners, and employees, harmless from any loss, liability, demand, claim or legal proceedings brought or threatened, including expenses of any character suffered or incurred arising out of your use of the Site in violation of these terms and conditions and/or arising from your use of or conduct on the Site and/or a breach of these Terms and conditions. The indemnity in this clause 7 survives termination or expiration of the Contract.
All notices given by you to us must be given to our official postal address or info@sulfostrength.com . We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed to have been received and properly served immediately when posted on our Site, 24 hours after an e-mail is sent, or three Working Days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
Applicable laws require that we may need to contact you with service communications. There will be occasions when we need to contact you in writing, by phone or via email, even if you have opted out of being contacted by us. If you have opted out of our mailings or emails, we will only contact you if the matter concerns our service, not for marketing purposes. We will never contact you by phone for marketing purposes, but we may contact you by phone if the matter concerns our service. For contractual purposes, you agree to this communication and you acknowledge that all contracts, notices, information, and other communications that we provide to you comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
The Contract is binding on you and us and on our respective successors and assigns.
You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.
If we fail, at any time during the term of a contract, to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
No waiver by us of any of these Terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 11 (under heading: Waiver) above.
SulfoStrength does not accept any orders for delivery outside our area of distribution – Bulgaria, Romania and Greece.
An order placed by a customer constitutes an offer to buy a product and to purchase delivery services, subject to acceptance by SulfoStrength. This contract only relates to products in stock.
Details of all our delivery costs are as stated on the Site and below in full in paragraph 18 under heading: Delivery times, costs, and exceptions).
Our terms and conditions cover and can be invoked by anyone we use or sub-contract to collect, transport, or deliver your Shipment as well as our employees, directors, and agents. Only our authorized officers may agree to a variation of these Terms and conditions in writing.
Products will be at your risk from the time they are delivered to you.
Title to the products will pass to you when the goods are delivered to you (or when you collect them), provided we have received full payment of all sums due in respect of the products by that time (if such payment has not been received at that time, title to the products will only pass when we receive such payment).
For products delivered outside Bulgaria, Romania and Greece, please also note that you must comply with all applicable laws and regulations of the country into which you import the products. We will not be liable for any breach by you of any such laws. This relates to import duties and taxes applicable outside the EU and the legality of the product to be imported, sold, or consumed in another country.
If you contract with us for purchase and delivery of products and those products are delivered to a final destination outside the European Union, the products may be subject to import duties and taxes which will be levied when the products reach the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
The price of any products will be as quoted on our Website, except in cases of obvious error. All VAT will be included in the final price where applicable, but delivery costs will be excluded (see paragraph 18 (under heading: Delivery times, costs, and exceptions).
Prices of products are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an order acknowledgement.
Orders can be returned for a refund of the price paid for the product. Please note that returns must be made within 14 days of purchasing and can only be accepted if the products are unopened, undamaged and in their original packaging.
To return a product, please contact our customer service team by email info@sulfostrength.com and they will email you a Returns form and a returns label.
We will process refunds via the original payment method within 10 Working Days of receipt of the returned product.
If you have any lost or missing products from your order then please contact our customer service team. Lost parcels must be reported within 14 days of the dispatch date and we will not be liable for any loss should you fail to do this. We take great care to ensure your items reach you in good condition. However, if you are unfortunate enough to receive a damaged item, please contact our customer service team with details of the damage and we will happily refund or replace it once the fault or damage is agreed.
The route and the method by which we transport your Shipment shall be your choice from the given courier/delivery options automatically generated during your order. We will use third party carriers to fulfil our delivery obligations to you. Target Delivery times and costs are outlined by each courier company and are indicated on the delivery details and confirmation.
Where is my order?
If you are concerned about the whereabouts of your order, please contact us at info@sulfostrength.com or check your tracking number with the courier site.
We warrant to you that any product purchased from us is of satisfactory quality. We are under a legal duty to supply products to consumers that are in conformity with the contract and will be liable for any defective goods as required by law. We do not warrant that any product purchased from us is fit for your intended purpose.
Our liability to you under the Contract and in connection with any product purchased through our Site is strictly limited to the purchase price of that product and the refund of any additional delivery charges paid to SulfoStrength.
We accept no liability for any loss or damage caused by us or our employees or agents:
where there is no breach of a legal duty of care to you by us or by any of our employees or agents;
where such loss or damage is not a reasonably foreseeable result of any such breach;
for any delays in delivery;
for any increase in loss or damage resulting from breach by you of any terms of this Contract.
For deliveries outside Bulgaria, Romania and Greece, we assume no liability to you or to any other person for your acts of non-compliance with export control laws, sanctions, restrictive measures, and embargoes.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).
A Force Majeure Event includes any act, event, non-happening, omission, or accident beyond our reasonable control and includes in particular (without limitation) the following:
Strikes, lockouts or other industrial action.
Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster or circumstances beyond our control.
Impossibility of the use of public or private telecommunications networks.
Pandemic or epidemic.
The acts, decrees, legislation, regulations, or restrictions of any government.
Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.
Our products are not intended to treat, cure, or prevent any disease, nor is the information supplied in our Websites/leaflets/catalogue or other promotional material intended to replace the individual advice available from your own doctor. If you have a recurring health problem that worries you, always tell your GP. If you are taking a prescription medicine, please consult your doctor or pharmacist before taking our products. If you experience an adverse reaction, stop taking our products and seek medical advice.
These Terms and conditions also set forth the legally binding terms for your use of our Website. Only private individuals aged 18 years or over are permitted to register for use of the Site. By using the Site, you agree to be bound by these terms and conditions of use. If you do not agree with these terms and conditions of use, you should leave the Site immediately.
SulfoStrength aims to provide up to date and accurate information on our Website. However, there can be no guarantee as to the accuracy of the information on the Site.
The Site contains content owned by us. The content is protected by copyright, trademark, patent, trade secret and other laws and we retain all rights in the content and the Site.
The Site also contains content owned by other licensors to us (“Third Party Content”). You may not unless and to the extent otherwise specifically authorized by us copy, modify, translate, publish, reproduce, commercially exploit, broadcast, transmit, distribute, perform, display or sell any content appearing on or through the Site. You may retrieve and display content from the Site on a computer screen, print a single copy of individual pages on paper, and store such pages in electronic form for your personal non-commercial use to the extent necessary to view the Site and make reasonable use of the Site.
The Site may contain links to other Websites, but we are not responsible for the content, accuracy or opinions expressed on such Websites, and such Websites are in no way investigated, monitored, or checked for accuracy or completeness by us. Inclusion of any linked Website on the Site does not imply approval or endorsement of the linked Website by us.
When you access these third-party sites, you do so at your own risk. We take no responsibility for third party advertisements which are posted on the Site, nor do we take any responsibility for the goods or services provided by its advertisers.
We accept no responsibility for any error, omission, interruption, deletion, corruption, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any content provided through the Site.
We are not responsible for any problems or technical malfunction of any telephone network or lines, electronic networks, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or on the Site or combination thereof, including any injury or damage to users or to any person’s computer related to, or resulting from, participation or downloading materials in connection with the Site.
Under no circumstances shall we be responsible for any loss or damage resulting from use of the Site, from any content posted on or through the Site, or from the conduct of any users of the Site, whether online or offline. The Site is provided “AS-IS” and as available and we make no representations or warranties of any kind as to the Site or the content thereof, including without limitation, as to availability of the Site for access and use. Also, your access to the Site may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities. We will attempt to limit the frequency and duration of any such suspension or restriction. In particular, we expressly disclaim all warranties of fitness for a particular purpose, accuracy, completeness, or non-infringement.
These terms and conditions include SulfoStrength’s policy for acceptable use of Ratings and Reviews content posted on the Website via our Ratings and Reviews and your rights, obligations, and restrictions regarding your use of the Ratings and Reviews service.
The Terms and conditions set forth the legally binding terms for your use of Ratings and Reviews via SulfoStrength’s Ratings and Reviews.
By using the Ratings and Reviews service you agree to be bound by these Terms and conditions, whether you are a visitor or a Website member. If you do not agree with these terms, you should leave the Website and discontinue use of the Ratings and Reviews service immediately.
Please carefully choose the information you post on the Website via the Ratings and Reviews service and that you therefore provide to other users of the Website. Content submitted by you may not include personally identifiable or objectionable subject matter. If you become aware of misuse of the Website or the Ratings and Reviews service by any person, please contact info@sulfostrength.com
SulfoStrength reserves the right, in its sole discretion, to moderate, reject or refuse to publish on the Website, whether or not the content is expressly prohibited by these terms and conditions, or to restrict, suspend, or terminate your access to all or any part of the Ratings and Reviews service at any time, for any or no reason, with or without prior notice, and without liability.
These terms and conditions and any document expressly referred to therein represent the entire agreement between you and us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
You and we each acknowledge that, in entering into a contract, neither of us has relied on any representation, undertaking or promise given by the other or implied from anything said or written in negotiations between us prior to such contract except as expressly stated in these terms and conditions.
Neither you nor us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of a contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.
The headings in these terms and conditions are for convenience only and have no legal or contractual effect. These terms and conditions operate to the fullest extent permissible by law.
If any provision of these terms and conditions is found to be unlawful, void, or unenforceable, that provision is deemed severable from these terms and conditions and does not affect the validity and enforceability of any remaining provisions.
We have the right to revise and amend these terms and conditions from time to time. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we sell you the products (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the products).
Last amendment date: February 2024